"Best customer service. Amazing family in that shop that hooked us up yesterday with the bike my son has been asking us for. Mitch was so kind to us and we definitely left there feeling the ALOHA! Mahalo again!!!"

"Needed help with adjusting my dropper post. Jeff did a great job. Shortened my cable housing which was installed longer than necessary by a bike mechanic at another shop. Took the initiative to adjust my cassette and replaced a worn chain."

"Here, you will find AMAZING service and the FRIENDLIEST staff! I took a Jetson axle electric bike there for tire service and left with a fixed tire upgrade, lots of information on everything bike worthy, and more, and a smile! THANK YOU BIKE FACTORY KAPOLEI!!"